GUEST RENTAL POLICY

Please read this document carefully, it contains details you need to know about your cabin rental.

Check-in times vary according to season but range between 2 - 4 pm.  Please be courteous of our check-in time.  An early arrival to the Watauga Lake area is great but please do not go to the cabin until check-in time.  Our cleaning staff needs to get in and out as quickly as possible and the only way this can be done is if we stay out of their way.  A car in the driveway may deter the cleaners from approaching cabin and delay your cabin from being cleaned.  If you’d like an earlier check in please email with your request and we will accommodate you if at all possible.

Late arrivals:  You are welcome to arrive as late as you might need to and go directly to your cabin.  If a late arrival is expected you may want to carry a flash light with you – very hard to find in just the moonlight.  Most, but not all cabins have a motion light that will come on.

Check out times vary according to season but range between 10 - 11 am. You can expect housekeeping to arrive on time.  Charges will apply if check out times aren’t followed.  You may request an early check in or a late check out. Email 48 hours in advance with your request and if other guests are not scheduled then we are happy to accommodate – There may be an extra fee.  During the lean winter months this is a possibility however, summer and fall is our high season when we are back to back with guests and may not be possible.

Rental fees:  A 50% deposit is required to secure your dates.  The balance is due 30 days before check-in date.  If making reservation less than 30 days prior to check-in the full amount is due.

Pet fee:  All our cabins, EXCEPT the Raven and Happy Hours, are pet friendly for a fee.

Liability:  *see Release & Waiver of Liability at end of this agreement that must be signed and dated.  The owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities.  We also are not responsible for the loss of personal belongings or valuables of the guest.  By accepting this reservation, it is agreed that all guest are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.

Refunds/Cancellations:  No refunds for holidays or race weeks. Cancellations or reschedules allowed up to 30 days prior to your check-in date when it’s not a reservation that touches a recognized holiday or race date.  All refunds are minus the $200 cancellation/rebooking fee with the balance applied toward the refund or a new booking if you reschedule.  You may reschedule or cancel your rental by email at least 30 days prior to your desired check-in date.  The $200 rebooking fee does apply for each reschedule.  No refunds otherwise.  We do not refund due to road conditions or inclement weather.  We suggest 4 wheel drive during the winter months.

Damage Deposit:  There is a refundable $200 damage deposit for large cabins and $100 damage deposit required for smaller cabins. This deposit will be refunded in full if there is no damage to the home.

Download a printable version of this form

  RELEASE & WAIVER OF LIABILITY AND INDEMNITY AGREEMENT

                IN CONSIDERATION for being permitted to enter premises and property for vacation rental or any other purpose, the undersigned, for himself/herself, his/her personal representatives, guests, children, heirs, and next of kin, acknowledges, agrees, and represents that he/she has or will immediately upon entering, and will continuously thereafter, thoroughly inspect such areas and his/her continued presence constitutes an acknowledgment that he/she has inspected house, deck and entire property and he/she finds and accepts such areas as being safe and reasonably suited for the purposes of his/her use, and he/she further agrees and warrants that if, at any time, he/she feels anything to be unsafe, he/she and all guests will immediately leave the area and advise appropriate persons. 

               THE UNDERSIGNED hereby RELEASES, WAIVES, DISCHARGES AND COVENANTS NOT TO SUE William Wilt Jr., and/or Betty Melody Wilt personally and as company or corporate representatives, their members, managers, operators, officials, officers, directors, employees, owners and lessees of the premises, all for the purposes herein referred to as “releasees”, from all liability to the undersigned, guests, representatives, assigns, heirs and next of kin for any and all loss or damage, and any claim or demand thereof on account of INJURY to the person(s) or property or resulting in DEATH of the undersigned or guests, whether caused by negligence of the releasees or otherwise while in or upon the area.

                THE UNDERSIGNED hereby AGREES TO INDEMNIFY AND SAVE AND HOLD HARMLESS the releasees and each of them from any loss, liability, damage, or cost they may occur due to their presence in or upon the area and whether caused by the negligence of the releasees or otherwise.

               THE UNDERSIGNED herby accepts full responsibility for each child who arrives on the property. All children under the age of 17 must be supervised at all times.

Use of a canoe, hot tub, and/or fireplace carries risk that may result in serious injury or death, and unsupervised use by children is prohibited.  All persons must wear life vests when in or around the lake.  Elderly persons, expecting mothers, infants and anyone subject to heart disease, diabetes, low or high blood pressure, strokes, epilepsy or similar afflictions should not enter a spa alone and without consulting their physician.  Never use a spa or canoe while under the influence of drugs or alcohol.  If you are taking medication of any kind, or being treated for any illness, consult your physician prior to use of spa.  Spa should be kept at a temperature less than 104˚ for personal safety. Damage deposit will be forfeited for physical damage to home or extra hot tub cleaning if necessary.

               THE UNDERSIGNED hereby ASSUMES FULL RESPONSIBILITY FOR RISK OF BODILY INJURY, DEATH OR PROPERTY DAMAGE due to the negligence of the releasees or otherwise while in or upon area.

               THE UNDERSIGNED hereby certifies that he/she and guests (they) have adequate insurance to cover any injury, illness or damage that may be caused or suffered while in or upon area, or else agrees to bear the costs of such damage or injury.  The undersigned further that he/she/they have no medical conditions which would interfere with use of hot tub, swimming, canoeing, hiking, rock climbing, climbing stairs, etc. or else assume and bear the costs of all risks that may be created, directly or indirectly, by any such condition and expressly acknowledges such physical activities are dangerous and involve the risk of serious injury and/or death and/or property damage.  The undersigned further expressly agrees that the foregoing release, waiver and indemnity agreement is intended to be as broad and inclusive as is permitted by law and that if any provision is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect.

                Any dispute, controversy or claim arising out of or related to this Agreement or the interpretation of this Agreement shall be settled by arbitration in accordance to the rules of the American Arbitration Association, except to the extent modified below.  The place of arbitration shall be

                THE UNDERSIGNED HAS READ, UNDERSTANDS THE RISKS, AND VOLUNTARILY SIGNS THIS RELEASE AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT and GUEST RENTAL AGREEMENT, and further agrees that no oral representations, statements, or inducements apart from the foregoing written agreement have been made.

SIGNATURE:__________________________________                     DATE:______________________

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